Customer Service


Privacy and Customer Info

Security and Privacy

You can feel safe when ordering from us online. When you choose our secure server option, your personal information is encrypted before being transmitted across the Internet. Our secure server, certified by Yahoo e-Commerce, provides the highest level of security available.

We guarantee that every transaction you make at will be 100% safe. If unauthorized charges are made to your card as a result of shopping at, you will not pay anything. In the event of unauthorized use of your credit card, you must contact your credit card provider and follow its reporting rules and procedures. U.S. Federal Law stipulates that your banking institution cannot hold you liable for more than $50.00 of fraudulent charges. However, if your bank requires that you pay any or all of the maximum $50.00 charge, will pay that charge (provided that the unauthorized use of your credit card resulted through no fault of your own from purchases made at while using our secure server).

Your privacy is your right. The personal information you submit to will not be shared, sold, or disclosed to third-parties except when required by law. All agents or companies used by to provide these services are held to the same strict privacy standards as our own. Thanks for shopping at!


Our Guarantee

We guarantee that all Lambert Book House materials will be shipped to you in good condition. If you are not satisfied with the physical condition of the material we have sent you, simply return the material as you received it within two weeks of receiving it, and we will credit your account for the full amount of your return.

Returns should be directed to:
Lambert Book House
4139 Parkway Drive
Florence, AL 35630

100% satisfaction is our goal: ordering, shipping, customer service and selection. If you are unhappy with your purchase for any reason, please email us at or contact us immediately by phone or postal mail.

Shipping Your Order

When you place an order, we estimate your shipping and delivery dates based on the shipping options you choose. Shipping date estimates are given in the order form. After you place an order, you will see the shipping and delivery date estimate on the order confirmation e-mail.

Shipping Costs
Shipping costs for orders from depend on the UPS and USPS shipping options you choose. Options include the following:

UPS Ground
USPS Media Mail
Priority Mail

Shipping rates for the products we sell are weight-based. All weights will be rounded up to the next full pound.